Frequently Asked Questions

Everything you need to know about bringing Hart into your home.

What is the typical shipping timeframe for furniture items?

Standard shipping usually takes 5-10 business days for in-stock items. Large furniture pieces are shipped via specialized freight carriers to ensure they arrive in perfect condition, which may extend delivery by 3-5 days.

Do you offer international shipping?

Currently, World Of Hart ships to the contiguous United States, Canada, and the UK. We are working on expanding our logistics to include more international destinations soon.

What is your return policy for home decor?

We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please note that custom-made or final sale furniture cannot be returned.

Are your wood products sustainably sourced?

Yes, sustainability is at the core of World Of Hart. We partner with FSC-certified suppliers to ensure our timber is harvested responsibly, protecting forests for future generations.

How can I track my order?

Once your order has dispatched, you will receive an email with a tracking number and a link to our carrier's portal. You can also track your status directly through your account dashboard.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm for larger furniture purchases.